Unified Privacy Policy
Effective Date: August 21, 2026
Monodeski ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy details how we collect, use, and process your personal data across the Monodeski ecosystem, including the client mobile application Monodeski, the Monodeski Pro instructor application, web management tools, and associated web endpoints[cite: 2].
1. Information We Collect
We collect and process personal information to provide lesson scheduling, wallet passes, instructor management, and payroll services[cite: 2]:
- Account Information: Your first name, last name, email address, phone number, profile picture, and preferred application language (English or French)[cite: 2].
- Student Profiles & Considerations: Names, dates of birth, and optional psychological or physical health considerations for linked student profiles managed under your account or assigned to lesson rosters[cite: 2].
- Booking & Lesson Details: Scheduled lesson times, sports types, meeting point locations, assigned instructors, time-off requests, and ticket allocations[cite: 2].
- Client Wallet & Transaction Data: Account balances, ticket usage history, and transaction logs[cite: 2].
- Instructor Professional & Banking Data (Monodeski Pro): Professional qualification types, uploaded diploma/certification documents, certification expiration dates, bank details (IBAN, SWIFT/BIC, beneficiary name), tax withholding rates, worked hours, and generated payslip PDF documents[cite: 2].
- Device & Push Notification Data: Firebase Cloud Messaging (FCM) tokens collected when you explicitly opt-in to operational push notifications[cite: 2].
2. How We Use Your Information
Your personal data is used strictly for operational and administrative purposes[cite: 2]:
- Managing ski and sports lesson schedules, lesson assignments, and instructor time-off blocks[cite: 2].
- Linking students to their respective lesson tickets, meeting points, and instructor rosters[cite: 2].
- Generating dynamic Apple Wallet passes (
.pkpass) containing lesson details[cite: 2]. - Calculating instructor working hours, processing payroll, and delivering digital payslips on behalf of affiliated ski schools[cite: 2].
- Verifying instructor professional qualifications and certifications[cite: 2].
- Sending important operational push notifications regarding upcoming lessons, schedule changes, or delays[cite: 2].
- Personalizing application language preferences and localized features[cite: 2].
3. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal information[cite: 2]. We share minimal required data solely to operate our infrastructure and services[cite: 2]:
- Affiliated Ski School Administrations: For instructor users, your profile, active status, bank account information, qualifications, and schedule availability are accessible by your school's administrators for management and payroll purposes[cite: 2].
- Google Firebase / Cloud Firestore: For user authentication, secure database storage, cloud functions, document uploads, and push notification delivery[cite: 2].
- Apple Wallet Endpoint Services: To generate downloadable
.pkpassfiles containing lesson and meeting point details upon client request[cite: 2].
4. Data Retention & Privacy Choices
You can update your account profile, banking information, language preferences, and student linkages directly within the mobile applications[cite: 2]. You may also enable or disable push notifications at any time via your in-app profile settings or device preferences[cite: 2]. Account email or password updates require secure re-authentication[cite: 2].
5. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact our support team at privacy@monodeski.com[cite: 2].